Support Tools
As part of your service agreement with OCS you will receive:
- Daily Server Checks (Critical Alerts/Backup checks/AV checks)
- 24/7 monitoring services (Servers and Workstations)
- Self-healing systems (issues are fixed before you know it)
- Quarterly strategic review meetings
- Managed Antivirus (optional on all packages)
- Managed AntiSpam (optional on all packages)
- Managed Online Backup and Disaster Recovery (optional on all packages)
In the event that an issue arises, OCS can access your computer remotely and resolve the problem on line. When requested, click on one of the links below to permit access to your computer by one of our remote technicians/technical specialists.
Or if instructed the Hosted Remote Support;